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Privacy Policy

Last updated: August 2014

TRIBALMIND.CO PTY LIMITED (“TribalMind”, “we”, “our” and “us”) (Level 2, 50 York Street, Sydney NSW Australia 2000) respects individual privacy. We recognise that your privacy is important to you and we respect your right to control your personal information. We take privacy protection seriously and we are committed to protecting your personal information. This privacy policy (“Privacy Policy”) sets out our policies and practices regarding the collection, use and disclosure of personal information that you provide to us and which we collect from you.

By accessing or otherwise using any services provided by TribalMind, including websites owned or controlled by TribalMind (such as our website at www.tribalmind.co (“Site”)), various webpages at or linked to the Site, all products, software, data feeds, plugins, mobile applications and other applications and services provided from time to time on, from, or through the Site (together, the “Service”); signing up to our newsletter or contacting us, you agree to the terms and conditions set out in this Privacy Policy and consent to the processing of your information in accordance with this Privacy Policy.

Types of personal information we collect and hold

“Personal information” is information or an opinion about you or which is reasonably identifiable as you, whether or not the information or opinion is true and whether or not the information is recorded in a material form.

The types of personal information that we collect include:

  • name
  • name of your employer, occupation / position title
  • email address, telephone number, other contact details
  • photos, videos or images of you
  • your learning style
  • your temperament

Sensitive information

We may collect information that is considered “sensitive information”, such as:

  • your racial or ethnic origin
  • political opinions
  • membership of political association
  • religious beliefs or affilitations
  • membership of professional or trade associations.

We may collect personal information about:

  • individuals and other third parties using our Services;
  • contractors and suppliers;
  • employees and candidates for employment or engagement; and
  • other people who come into contact with us in the ordinary course of business.

How we collect and hold personal information

In general, we do not collect your personal information, unless you provide it to us voluntarily and knowingly during your dealings with us, including:

  • when you sign up to use our Services, including during the member registration on the Site;
  • when you complete your personal profile in your user account on the Site;
  • when you post or share Content, including in your Discoveries, Private Journeys and Public Journeys. “Content” means any information or content in any form uploaded or posted to any part of the Service and includes text, software, scripts, graphics, photos, sounds, music, videos, audio-visual combinations, interactive features and other materials you may view on, access through, or contribute to the Service;
  • when you sign up to receive information about our Services;
  • by way of mail, email or telephone when you contact us to make an enquiry about any of our Services;
  • when you participate in customer surveys;
  • when you submit payment details to us;
  • by way of personal, face-to-face contact with us.

TribalMind may hold your personal information in hard copy files and/or electronic files.

We takes reasonable steps to ensure that all personal information that we collect is kept secure in accordance with industry standard physical, electronic and managerial procedures. In respect of personal information collected online or stored electronically (including in the cloud) in particular, you acknowledge that no security system is impenetrable and that the security of such networkds and systems can never be guaranteed. Insight also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information which is transmitted to us is transmitted at your own risk.

Purpose for which we collect, hold, use and disclose your personal information

TribalMind will use and disclose your personal information only for the purpose (the “primary purpose”) for which you provide it to us, which may include:

  • to provide you with access to our Services;
  • to expand, update and improve our Services;
  • to respond to any query or complaint that you may make;
  • to request your feedback on our Services; and
  • for internal administration, product research, evaluation and development, and quality control purposes.

We may disclose your personal information to:

  • other users. When you share personal information in a Private Journey, other users who you permit to join your Personal Journey, will be able to see the personal information that you share. Personal information that you share as part of Public Journeys, are visible to all users and to others outside of the Service.
  • third party contractors engaged to perform functions or provide services relating to the purposes for which we collect personal information. If this is the case, we will take reasonable steps to ensure that they comply with this Privacy Policy;
  • third party service providers or affiliates within or outside of Australia who work on behalf of or with us to provide some of our administrative and other services, such as processing payments (such as credit card payments). We require such service providers to agree not to use such information except as necessary to provide the services to us;
  • enforcement or regulatory authorities, within and outside of Australia, if required by law.

We will not use or disclose your personal information for any secondary purpose, unless you consent to that use or disclosure; or you would reasonably expect the use or disclosure in the circumstances, and that secondary purpose is related to the primary purpose for which we have collected that information.

Except as set out in this Privacy Policy (or as required for any statutory or legal requirements), we do not share, sell, rent or otherwise disclose your personal information to third parties. If TribalMind is acquired or merged with another entity or entities, your personal information may be shared with such other entity – subject always to the primary purpose for which your personal information was provided to us.

Access to and correction of personal information

TribalMind will take reasonable steps to ensure that any personal information we collect (other than information contained in Discoveries or Journeys) is up-to-date, complete and accurate, and any personal information that we use or disclose is up-to-date, complete, accurate and relevant. In relation to personal information that you provide in your personal profile or as part of your Discoveries and Journeys, we encourage you to actively update the information on a regular basis.

You may otherwise request access to your personal information and you may seek the correction of such information by contacting our us at privacy@tribalmind.co, on +61 2 8096 8130 or at BlueChilli Lvl 2, 50 York Street Sydney.

Complaints about a privacy breach

If you believe that we have breached this Privacy Policy, you may direct your complaint to us at privacy@tribalmind.co, on +61 2 8096 8130 or at BlueChilli Lvl 2, 50 York Street Sydney. We will review your complaint and liaise with you directly to resolve your complaint.

Overseas disclosures

We do not disclose your personal information overseas. However, remember that as a web-based service, your personal information that you share through Discoveries and Journeys will be visible to users of the Service who may be located outside of Australia.

Changes to Privacy Policy

If we change this Privacy Policy we will post those changes onto the Site at www.tribalmind.co/PrivacyPolicy . Unless stated otherwise, any changes will be effective immediately upon being placed on the Site. Your continued use of the Site following such amendments being placed on the Site will represent an agreement by you to be bound by the Privacy Policy as amended.

Privacy Collection Statement

Privacy Collection Statement

TRIBALMIND.CO PTY LIMITED (Level 2, 50 York Street, Sydney NSW Australia 2000) collects your personal information for the purpose of registering you to use our services on the website at www.tribalmind.co (“Site”) (“this purpose”).

If you do not provide the requested personal information to us we may not be able to provide you with the full customised functionality of the Site and the services provided by TribalMind, including all products, software, data feeds, plugins, mobile applications and other applications and services provided from time to time on, from, or through the Site (together, the “Service”).

When you share personal information in a Private Journey, other users who you permit to join your Private Journey will be able to see the personal information that you share. Personal information that you share as part of Public Journeys, are visible to all users. We may disclose your personal information to third party contractors who we engage to assist us with this purpose, and to enforcement or regulatory authorities, within and outside of Australia, if required by law.

Some users who access the Service may be located overseas, in which case, the personal information that you share may be accessed overseas (if you have allowed such users to join in your Private Journey, or otherwise in relation to your Public Journeys). We do not otherwise disclose your personal information overseas.

Our Privacy Policy contains information about how you can access and seek the correction of your personal information. Our Privacy Policy also contains information about how you can make a complaint about a breach of your privacy and how we will deal with your complaint. You can direct your privacy queries to our Privacy Officer at privacy@tribalmind.co or on +61 2 8096 8130.

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